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FREQUENTLY ASKED QUESTIONS:
Who uses Chequepoint International Money Transfer services and why?
How can I get Information about sending to country ***?
How would I send money trough Chequepoint ?
How soon will the money be available to the Receiver ?
How would receiver collect money in the receiving country ?
How would receiver collect money in the receiving country ?
How would I pay for my transfer ?
How would I find Chequepoint location closest to me ?
What are Chequepoint Agent locations ?
What Are Chequepoint Branches ?
What are the opening hours of Chequepoint ?
How much Money can I send ?
I own a business and would like to become an Agent of Chequepoint. Can I get more Information about this ?
Who uses Chequepoint International Money Transfer services and why
People who need to transfer money abroad quickly and at significantly lower cost than available from other service providers. Chequepoint is an acknowledged leader in low cost international money transfer from UK (www.sendmoneyhome.org) thus making it ideal choice for people living or staying in the UK who are supporting friends or family members living abroad. Low charges and reliability of the service also makes it attractive to wide variety of other people including business people or travellers.
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How can I get Information about sending to country ***?
Chequepoint International Money Transfer currently offers remittance services from UK to more than 80 countries Worldwide and this number is constantly growing. To find out if the service to the country of your interest is available and to get more information about how to send money to a particular country, charges, rates and payout locations, please call free to our Customer Support Line on 0800 699 799.
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How would I send money trough Chequepoint ?
- To send money with us you would need to come to around 1000 active Chequepoint locations available in UK, either an Agent of Chequepoint or a Branch of Chequepoint.
- You would then be provided with International Money Transfer Form which you would need to fill in indicating your personal details (Full Name, Address, Contact telephone number) as well as the same details for the beneficiary.
- Then you would need to choose the payout location in the receiving country where money would be delivered from the list available at any of the Chequepoint Sending locations.
- All details are then inputted into the PC by the operator and you would be issued with the printed receipt which would contain all transaction details and reference number which you would have to pass to your beneficiary. Check the receipt carefully to ensure all information is correct.
- You would then be asked to pay the amount you would like to send together with transfer charges. Once all steps have been done your transaction is completed.
Please note that for some receiving countries you may be asked to provide additional compulsory information about either yourself or the recipient due to the local regulations in the receiving country.
To find out more call us free on 0800 699 799
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How soon will the money be available to the Receiver?
Delivery time varies depending on the receiving country. For many countries, for example for most of the Caribbean destinations, money is ready within 2 hours, or in some cases, even immediately! However most typically transaction done trough Chequepoint would be ready for collection within 24 hours. For more information about delivery times for specific countries call free on our Customer Support Line or alternatively you can get this information from one of Chequepoint’s sending locations.
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How would receiver collect money in the receiving country?
· Once transaction has been completed you would need to notify your recipient of the following information: address of the location where money are going to be picked up; time when transaction would be delivered; any reference numbers needed to collect the funds; amount which recipient would receive
· Recipient would need to come to payout location, present nationally accepted form of identification and provide staff at payout location with the transaction reference number.
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Can I deposit Money to overseas Bank Account?
Yes, Chequepoint offers Bank Transfers service to a number of countries such as Australia, Brazil, Estonia, Germany, Latvia, Lithuania, New Zealand, Poland, South Africa, Spain, USA and some other countries. For more information about available destinations and terms and conditions of the service call free on our Customer Support Line on 0800 699 799 or ask from your nearest Chequepoint sending location.
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How would I pay for my transfer?
All transactions have to be made at a Branch or an Agent of Chequepoint and all payments have to be done in cash.
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How would I find Chequepoint location closest to me?
To find location closest to you simply call us free on our Customer Support Line – 0800 699 799, and tell us your postal code, so we can locate agent nearest to you. We would then be able to supply you with directions as well as contact details of your nearest sending location.
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What are Chequepoint Agent locations?
Chequepoint Agents are independent businesses that provide money transfer service to their customers on behalf of Chequepoint. Chequepoint Agents are primarily Newsagents, Pharmacies, Travel Agencies, Bureau de Changes or other retail locations. These businesses would normally have Chequepoint On-Line transfer system installed at their premises, which allows them to swiftly enter all of the transfer information into our system so it can be forwarded to payout location.
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What Are Chequepoint Branches?
Chequepoint Branches are financial services retail outlets fully owned by Chequepoint. Apart from International Money transfer services they also offer a variety of other financial services, such as Foreign Currency exchange, Cheque Cashing, Payday Loans, Pawn Brokering etc. For information about your closest branch and financial services which are offered, please call us on our free Customer Support Line – 0800 699 799.
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What are the opening hours of Chequepoint?
Each Chequepoint Location determines its own hours of operation; our branches also have different opening and closing times. Most locations maintain extended hours and some even operate on 24 hours basis. If you would like to find out about operating hours of any of our locations please call us free on 0800 699 799. Our Customer Support Centre is open Monday to Saturday from 8AM to 10PM and on Sundays from 10:30AM to 7PM.
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How much Money can I send?
The maximum amount may vary depending on the receiving country: for many countries there are no formal limits, for others local restrictions are in place limiting amount of money you can send. For more information about country specific regulations call free on 0800 699 799. Please note, that when sending large sums of money, or sending on the regular basis, you may be required to provide you proof of ID (International Passport or Full UK Driving Licence) and Proof of Address (Utility Bill or Bank Statement) at the point of transfer and may be asked to indicate the source of the funds and purpose of transaction.
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13) I own a business and would like to become an Agent of Chequepoint. Can I get more Information about this?
Yes, we are actively looking for businesses interested in working with us. For full information about becoming an Agent of Chequepoint.
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